Pressing Ctrl+Alt+Del, lets you do things such as run the task manager (which lets you see what's running on your computer), change users, lock your system, change your password, or log off.
YOUR I.T. GUY WANTS YOU TO KNOW...IF YOU DON'T HAVE THE LATEST AND GREATEST TECH TOYS IT'S NOT BECAUSE YOUR I.T. GUY DOESN'T WANT YOU TO HAVE THEM.
I.T. techs love new technology but buying the newest hardware and software can get expensive. If you're using old workstations, monitors, and software, it's probably because those that control the I.T. budget don't like spending money on new tech.
your i.t. guy wants you to know... lack of planning on your part does not constitute an i.t. emergency
Within reason, your I.T. team will do everything it can to assist you. However; don't expect I.T. to stop whatever they are working on because you have defined your issue as an emergency. Your definition of an emergency may be different than ours. It's not an emergency if you forgot until today that you needed something today. We always work as quickly as possible to get all requests completed. We too have schedules and deadlines to meet, so it's likely you may not be next in line.
Our resident techie & writer, gives you tidbits and advice to share. All advice is based on real incidents; the names have been omitted to protect the guilty. 😊