Often companies expect IT to install and support new software and hardware as if they researched, recommended, and received training on it. IT professionals should be involved when a business makes major technology purchase. They can help decision-makers consider if it will work within their network, does what it claims, if it makes financial sense to use the product, and if the product is secure. By including IT in the process, you help ensure they are equipped to support the technology, and that you're making a good decision and not wasting money.
your i.t. guy wants you to know...if an email is returned as undeliverable, it likely won't go through the 2nd, 3rd, or even 10th time you try to REsend it.
The only end result of trying to send an email that many times is frustration. Check for the underlying issue first (is your computer connected to the network?) before trying to send it over, and over, and over again. If you cannot decipher the message error, forward it over to I.T. and they will be able to tell you exactly what is causing the failure and how it can be remedied.
Our resident techie & writer, gives you tidbits and advice to share. All advice is based on real incidents; the names have been omitted to protect the guilty. 😊