 It may appear that we have infinite knowledge and can resolve all issues with no effort; however sometimes resolving your problem involves researching tech forums, trial and error to discover potential known issues, and even “Googling”. We’re always learning.
One thing that we do know for certain here at Just Call the IT Guy, is that I have been selected as one of 2 nominees for Wylie’s Small Businessperson of the year! If you’re an Alignable business member in Wylie you have until midnight Friday the 15th, to vote on Alignable for the winner on the home page in the Wylie Community insights section. If you’re not a member yet, you can sign up for free and then vote. Thank you for your votes!
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 When you log off your machine, you're simply signing out of the system so that no one can get to your desktop and/or you're allowing someone else to sign in with their login credentials. To perform a full restart, you'll either need to shut down (turn your computer off and on again) or select reboot.
 Trying to send a print command a dozen times won't do any good until the issue is resolved and then you will get the dozen copies of what you were trying to print.
 Yes, it's true, rebooting your computer can resolve many problems that you are experiencing. When issues suddenly pop up like running slow, or your apps won't open, try rebooting first. This quick and easy refresh closes apps that need to reset and allows patches and updates to take effect only through restarting your computer. We suggest rebooting your computer once a week to help maintain optimal performance. This also works on your phones, which we often times forget to restart.
If you're wondering about the picture? This is from the amazingly funny Brittish TV series called The IT Crowd, where they answer the help desk phone with "Hello IT have you tried turning it on and off again"?The show originally aired in 2006 and ran 4 seasons, 6 episodes per season. It can be found onNetflix and will show you see the lighter and funnier side of IT.  It's that time of year again, and I am composing a list of items that I wish for our clients, my personal and business life, and of course the "IT Guy's" life!
We reflect on last year and thank all of our clients for putting your trust in us and promise to make 2019 even better! Happy New Year  Identity Theft can ruin more than your Holidays; it can ruin your life! There are many ways to protect yourself and your future. By taking precautionary steps; you can lessen the threats of cybercriminals.
* Secure your Computer- ensure you have a good antivirus program and keep it updated. * Avoid email scams- If you weren’t expecting that email from your bank, Uber, FedEx, or the post office, don’t open it. Sounds too good to be true? Then it probably is. * Be especially cautious of email links- once you click on that bad link it might be too late. If you accidentally opened a questionable email, delete it immediately, DO NOT CLICK ON ANY LINKS. Looks ok to you? Then type the link in a newly opened browser yourself. * Use two-factor authentication- having this turned on for mobile accounts and social media can help avoid password theft. * Do not reuse passwords- Once a cybercriminal has your password they will attempt to use it for all your accounts and popular websites. You’ve made it easy for them to get multiple account information by reusing the same password. * Shop reputable websites- all reputable online shopping sites will display “https” in their web address and not just “http”. The S stands for secure! * Sign up for transaction monitoring alerts- you have the choice to be alerted whenever a purchase is being made. This will allow you to contact your financial institution immediately about a fraudulent charge. * Limit use of wi-fi connections- Never shop on your mobile device on public wi-fi. Open connections for all to use are a cybercriminal’s payday. * Limit your risks- If possible use just one credit card for all your shopping and track every purchase by keeping receipts or notating where, what, and how much. Happy Holidays from Just Call the I.T. Guy and STAY CYBERSAFE! |
CHAR FergusonOur resident techie & writer, gives you tidbits and advice to share (or keep to yourself to be the go-to, know-it-all, gets-it, person in your office). Archives
April 2019
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We are proud to announce our Corporate President, Charleen Ferguson, on 3/4/2019, was named on Alignable
The 2018 Wylie Small Businessperson Of The Year 
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Servicing Wylie, Sachse, Murphy, Garland, Rockwall, Rowlett, Plano, Richardson, Allen, Frisco, McKinney, Dallas, Carrollton, The Colony, Lewisville, and other surrounding areas.
Website by Just Call The IT Guy 2019