Once your request has been received, oftentimes your technician will need to ask a couple questions to either begin or complete the "fix". It's important to be available to help expedite the process by answering any questions that arise. Leaving multiple phone numbers of where you can be reached could be the key to getting the work completed quickly.
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CHAR FergusonOur resident techie & writer, gives you tidbits and advice to share. All advice is based on real incidents; the names have been omitted to protect the guilty. 😊 Archives
January 2021
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