Often companies expect IT to install and support new software and hardware as if they researched, recommended, and received training on it. IT professionals should be involved when a business makes major technology purchase. They can help decision-makers consider if it will work within their network, does what it claims, if it makes financial sense to use the product, and if the product is secure. By including IT in the process, you help ensure they are equipped to support the technology, and that you're making a good decision and not wasting money.
Our resident techie & writer, gives you tidbits and advice to share. All advice is based on real incidents; the names have been omitted to protect the guilty. 😊